Membership Terms

NBE (NoBookEnds). Last updated: 20 October 2026

These terms cover NBE membership and one-off contributions, which you pay for on this website, or by invoice if you ask us for one. They are between you and Icarus Apps Limited, a company registered in England and Wales (company number 16149839), which runs NBE. Our Terms of Use cover the app itself, and our Privacy Policy covers what we do with your information.

1. The app is free, and you do not need to be a member

NBE is free for every reader. You can put up a shelf, request a book, arrange a hand-over and gift a book on without paying us anything, whether or not you are a member. Membership is not a subscription to the app, and you do not need an app account to be a member.

2. What you get

Membership changes nothing in the app. There are no member features, no member content, no early access, no badge, no discount and no priority of any kind. Nothing in the app works differently for you. You get a receipt by email and our thanks, and that is the whole of it.

What you are doing is helping pay for NBE to exist: the servers, the developer accounts, the services that look up book covers, and the cost of building it. If we ever decide to give members something, we will tell you before we do, and it will not change what you already paid.

3. What it costs

You choose the amount: any whole number of pounds from £1 to £1,000, monthly or once a year. The amounts on the page are only suggestions, and a different one changes nothing about what you get.

Your membership renews automatically at the amount and on the cycle you chose, until you cancel. We will not change your amount. If we ever needed to change how membership works, section 7 says what we would do.

Contributing once. You can also contribute once instead of joining. That is a single payment: nothing renews and there is nothing to cancel. These terms cover it too.

Paying by invoice. To give more than £1,000, or if you need an invoice for any amount, email us at hello@nobookends.app and we will send one from Icarus Apps Limited through Stripe. These terms cover that payment in the same way.

4. Cancelling, and getting your money back

You can cancel at any time, for any reason, without telling us why. There are two ways.

• On our membership page, choose Manage or cancel your membership and enter the email address you paid with. Stripe, who take our payments, will email you a link that opens your membership, and you can cancel it there. You do not need an NBE account.
• Or email hello@nobookends.app and tell us the email address you paid with. We will cancel it for you and write back to confirm when it is done.

Cancelling stops any future payment. It does not undo a payment already made, but the 14-day refund below may.

The 14-day refund. Email hello@nobookends.app within 14 days of the payment date on your receipt and we will refund that payment in full, no reason needed. That goes for your first payment, a renewal, a one-off contribution and a payment by invoice alike. The money goes back to the card or account you paid with. Stripe says refunds usually arrive within 5 to 10 working days, depending on your bank.

After 14 days. Once 14 days have passed, we do not automatically refund the rest of a period you have paid for. If you cancel a yearly membership in month three, the rest of that year is not refunded automatically. Cancelling costs you nothing further.

But ask anyway. If you paid by mistake, paid more than you meant to, or your circumstances have changed, write to us. We will usually refund you, and if we can't, we will tell you why.

Renewal reminders. If you are on a yearly membership, we email you at least 7 days before it renews. Monthly members get a receipt for every payment.

5. How you pay

Payments are taken by Stripe, on Stripe's own payment page, and your card details go to Stripe, not to us. Invoices are sent and paid through Stripe too. We never see or hold your card number. Stripe's own terms and privacy policy apply to what they do with your payment information. Our Privacy Policy explains what we keep about your membership and for how long.

If a payment fails, Stripe tries again a few times and may email you about it. If it still fails after those tries, your membership ends. We will not charge you again, and we will not chase you for the money.

6. What membership isn't

Membership does not make you a shareholder, owner or member of Icarus Apps Limited. It gives you no vote, no share of profits and no say in how we run the company, and it is not an investment. It is a way of supporting something you like.

We are also not a charity. Icarus Apps Limited is an ordinary limited company, so your membership is not a charitable donation and you cannot claim Gift Aid on it.

7. If we change these terms, or stop

If we change anything in these terms that affects existing members, including anything in sections 1 to 3, we will email you at least 30 days before the change takes effect and tell you what is changing. You can cancel before then. The "last updated" date at the top always shows the current version.

If we ever stopped offering membership, or NBE stopped running, we would tell existing members, cancel all future payments, and refund any payment made in the 14 days before we stop. Our Privacy Policy says what would happen to your information.

8. The legal bits

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. Nothing here takes away rights you have as a consumer that cannot be signed away.

9. Contact

Anything at all, including cancelling and refunds: hello@nobookends.app. A person reads every message and writes back. There is no ticket system.